Contacting the CAA

General Guidelines - Recommended Sources of Information - Website Issues

Disclaimer

Use of this Web site and its e-mail addresses are subject to our Conditions of Use including the contact guidelines found on this page.

General Contact Guidelines

These guidelines are intended to help serve you better by directing you to the most-likely source of the answers to your questions. We have included some recommended sources of information with our various resources listed by category.

Help Us Assist You

The Canadian Authors Association would like to assist you in the best way we can. Our goal is to serve to the best of our ability.

"Writers Helping Writers" is more than a motto, but the CAA is primarily run by volunteers so our resources are limited.

Directing Your Requests

We’d like to suggest the following:

Routine Administrative Questions

Our National Director at National Office would be pleased to answer questions about membership, CAA Literary Awards, tax deductible donations, orders for Canadian Writers Guide, and similar administrative issues.

CAA Management

Various volunteers are responsible for managing most aspects of the CAA.
CAA members may obtain contact information in the CAA Members Area (user name and password needed).
Others may contact the National Office.

Advertising

We would be pleased to show you how we can relay your information to our membership by advertising in our publications.
This Website does not support advertising in order to enhance the experience on this site for our members and visitors.

CAA Branches & Local Issues

CAA Branches are best able to handle questions about local CAA activities and administration issues.
Regional Vice-Presidents oversee groups of branches and may be able to assist you if a branch cannot answer your questions or you may contact the National Office.

Website Issues

Website issues should be addressed directly to the Webmaster.

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Recommended Sources of Information

Much of the information about the CAA and our events is posted on this Web site or available through the links on this site.

The Canadian Writer’s Guide

The Canadian Writer’s Guide is our handbook on writing and provides many of the answers beginning writers ask. We provide a discount to our members.

Finding Answers on this Site

There is a great deal of information contained on this site. The following are just some of the specific sources that can help you:

Our Writing Links are sorted into categories to assist you in finding information about specific topics.
The CAA Literary Awards pages provide lists of previous award winners. The information about current winners is more extensive.
If you are seeking to hire a writer, our CAA Members’ Sites page lists members that may be able to help and links to their personal Websites where you can learn more about the services they provide.
Contests are listed on the CAA Contests page and on our Markets & Contests page. Be sure to check entry eligibility, deadlines and fees.
You can find information about publishers, including how to find a suitable publisher.
You can Search the CAA Site for what you’re looking for or conduct a general Web Search for relevant information. There is also information to help you conduct effective searches

Our Writing Links Index provides a guide to the 24 pages of categorized links. The Writing Links Overview will assist you in getting the most out of this tremendous resource.

CAA Branch Resources

CAA Branches offer workshops and other events designed to improve your writing skills and offer you the opportunity to network with beginning and established writers.

You may contact most of the CAA Branches directly by e-mail if you are interested in CAA events near you. Many of our branches have Websites with detailed information about their activities.

Members Have Additional Resources

In addition to these resources, our members can place a request on our members-only listserv—details are in the our CAA Members Area (authorization required).

Most of the CAA Executive have e-mail addresses and are available to address our members’ concerns directly. This list is now in the CAA Members Area (authorization required).

Consider CAA Membership

Consider joining the Canadian Authors Association. CAA Associate membership does not require publication credits and will be an excellent investment in your writing career.

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Web site Issues

Please send all correspondence regarding this Web site to the .

The National Office is unable to make changes to this site.
Please read the information about how to report broken Web addresses.
There is also information about submitting new link suggestions, including what sort of links we include or reject.

Advertising

This Website does not support advertising.

Advertising is available in The National Newsline, our quarterly newsletter delivered to our members and others. The details are on the advertising page.
Some CAA branches also publish newsletters that accept advertising.

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Submitting an Error Report to the Webmaster

Error Reports

If you are unable to view the links from this site or if graphics are not visible, please with the specific details.

This site contains a very large number of both pages and links. Please include sufficient detail for us to find and repair the link or image you are referring to. This site contains a very large number of both pages and links.

Indicate the exact page where the link you are referring to is located on this site
Longer pages are broken into sections. By indicating the section of the page where the link is, you help us to locate it more quickly.
The page’s address is listed at the bottom of each page.

Missing Images

When reporting missing images:

If images don’t load, please indicate the alternative text which is displayed to assist us in locating the problem.
If the image is overlaying text, please indicate what operating system and browser you are using to assist us in resolving the problem you’re having.
Please read about Viewing This Site to see if this resolves the issue for you.

Broken Links

When reporting broken links:

Be sure that the site is not merely busy or temporarily down.
Please be specific and include sufficient detail for us to find and repair the link.
If the linked site has moved, please indicate the new address.
If images don’t load, please indicate the alternative text which is displayed to assist us in locating the problem.
If the commentary associated with links is inappropriate, please indicate why you feel the description should be changed and suggest alternative text.

The site is maintained independently and at a considerable distance from the CAA office. National Office is unable to alter content on this Web site.

Accessibility Issues

If you are unable to view these pages with your browser, or have difficulty with the graphics or links, please read about Viewing This Site for hints on how to optimize your experience on this site and solve issues.

Submitting a URL Suggestion to the Webmaster

Pertinent Web sites that may be of interest to our members, especially Canadian sites, can be submitted to the .

Submission Formatting

When submitting a link suggestion to the Webmaster, please:

Include the URL(s) in the body of the text along with an indication of why you think the site should be included.
Use plain text in your message.
Please do not attach the page. Attachments will usually be discarded unread.
Images hosted in remote servers will not be downloaded.

We May Not Respond

We regret that we don’t answer all link suggestions—the volume of e-mail is simply too high.

Link Suggestions We Look At

Our site focuses on the needs of Canadian writers, especially the needs of our members. Your link suggestion has a much higher probability of being looked at and included on our site if the site meets our target audience:

We look for sites with compelling content instructive in the craft of writing and the business of writing.
We value sites with current and accurate paid writing markets or contests.
Site content should be static. This site does not normally link to transient content.

Link Suggestions We Discard

If you are recommending linking to a site that contains one or more of these elements, it is highly unlikely that we will link to you:

Sites containing merely personal writing, opinion or off-topic information will not be included.
We do not link to "link farms" (pages willing to link to anybody, in order to attempt to raise their visibility). We link to pages because the content has value, not to gain reciprocal links.
We seldom link to sites built with frames unless the entire site is relevant. (More about the difficulties of linking to frames-based sites.)

More Information

More detailed information is available on the Writing Links Overview page about what sort of content we are looking for.

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